Reviews

We had to have our hot water tank replaced and decided to go tankless. Ron at Falcon was wonderful to work with. He is knowledgeable, responsive and thorough. I appreciated his ability to handle a tense situation with a contractor from the gas company who decided to quit his... Read more

We had a power outage and our heat pump did not come on after the outage was over. Falcon gave us an appointment the same day, and the technician diagnosed the problem properly, and we only had to spend $99 on a new thermostat to fix our issue. Back up in one day! Professional... Read more

We had a 20 year old system that was falling apart and we chose Falcon to do a replacement of our HVAC. The experience was great, and they offered great prices. On top of that they were respectful in my house and were professionals 100% throughout the duration of the visit... Read more

Techs were on time, very pleasant to work with. Laid drop cloths everywhere and did an exceptional job installing our new HVAC system. Everything works like a charm. I can’t say enough good things about these techs. Awesome job. Highly recommend them for your HVAC needs.

We called Falcon Heating and Air when our heating system stopped working late in the evening just prior to turning in for the evening. We called a technician who we had met from a previous repair. He helped to get us scheduled for an evaluation and repair of our system the... Read more

We had a great experience using Falcon Plumbing. We needed some repairs on our toilets and sinks. Shawn was great. He looked at everything, gave us a quote, and we decided on what we wanted fixed. No pressure. When the job was completed, he cleaned everything up and shared... Read more

We had a great experience with Falcon Heating Air Conditioning and Plumbing when they installed our heat pump. Henry Alvarado Aguirre was knowledgeable, very responsive and a pleasure to work with. The installation crew did a great job. We would not hesitate to hire Falcon again.

Shawn from Falcon did an outstanding job diagnosing and repairing our hot water heater issues. He was incredibly friendly, knowledgeable, and professional throughout the entire process. Shawn quickly identified the problem, explained the necessary repairs clearly, and worked... Read more

I recently had an Aprilaire 800 steam humidifier installed by Falcon Heating, Air Conditioning, and Plumbing, and I couldn’t be more satisfied with the experience! From start to finish, the team demonstrated professionalism, expertise, and a genuine commitment to customer... Read more

Our 20 year old heat pump had a leak and we had to replace it due to freon prices. We selected Falcon to do the work and couldn’t be happier with the result. Falcon was the best value, offered the best products, and did an incredibly clean and professional installation. I took... Read more

Service was great. Called with my issue at 10:30am and was told that tech would be here between 2:00pm and 6:00pm. The tech was here by 1:00pm Reed (Tech) was professional and pleasant. He determined the problem and confirmed that the unit was under warranty. Reed was fantastic.

We have had a very positive experience with Falcon, in particular with our tech Kyle. He has done a great job maintaining our heat pump over the past couple of years. He is consistently on time, personable and helpful. Tracy in the office has also been very helpful in... Read more

The technician made a return visit to install the filter that we provided for the humidifier on our furnace. He arrived within the time window and quickly completed the work. We have been pleased with Falcon’s responsiveness to our requests

When my heat went out on one of the coldest weeks we have had, I needed help fast. Falcon came from a recommendation and they exceeded all of my expectations. Same day appointment to assess the issue, incredible communication with Reed and Carl through conversation and texts... Read more

Thank you Falcon for a job well done , from start to finish!!!! I spoke to Mr Tim Griffin on Friday afternoon and had a proposal to replace (2) entire heating systems by Saturday morning. Tim knows HVAC and looked at all product options to match my efficiency needs. Two day... Read more

Installation was great - seems better than the system it replaced. They encountered an unexpected problem, and came up with a very good solution. Salesman Carl was easy to work with and straightforward. Work was completed on-time and at agreed-upon price.

The entire experience for purchasing our new HVAC system from Falcon was seamless. From Kyle, the technician, to Carl, the project manager, to the Chirnios brothers installers, everything was professional and efficient.

We recently moved into a historic home and were concerned about the age and viability of the boiler and radiators. Kyle was great. He is knowledgeable and experienced, and he helped us understand maintenance needs and schedules. We will definitely be calling them again.

Falcon was very thorough in providing an estimate of the project. When we decided to go through with them on the installation they were very professional, clean and even provided all the details to understand new system. Would recommend in the future for anyone looking for... Read more

I chose Falcon because the sales representative that came to give me the quote seemed genuine. I received two quotes but the other sales representative actually rolled his eyes at me when we were talking about the history of the furnace. The techs were great and very... Read more

Biannual maintenance service. This time was for home heating. Ricardo did a fantastic job checking all units and ensuring everything is in top working order. We also pointed out a buzzing sound that our heat pump unit had just started making and he immediately diagnosed the... Read more

I recently had Falcon install a new HVAC system in my home, and I’m extremely pleased with the results. My old system, which was over 15 years old, needed replacing, and Falcon was able to provide and install a new system quickly. The installation was done very neatly, even... Read more

I have never had a more friendly service from any contractor before. They have done my water heater and A/C unit with utmost care and efficiency, let alone the fact that the work they did was just of the highest quality. They also took the time to explain to me what had gone... Read more

First service with Falcon since they assumed the customers from Advanced. Very honest young man was on time, polite, not rushed, and did a fine job servicing our unit. We went with a service plan and hope for a great relationship in the future